Your privacy is your right.

The personal information you submit to Litelock.com.au will not be shared, sold, or disclosed to third parties except, when deemed necessary, to agents or companies providing services you have requested through Litelock.com.au, or when required by law. All agents or companies used by Litelock.com.au to provide these services are held to the same strict privacy standards as our own.

If you’d like to receive Litelock.com.au’s newsletters, please join our list of informed subscribers. If, however, you place an order at our web site but would prefer not to receive our newsletter, you will receive only email directly related to your orders — confirmation and receipt, etc. You may also receive emails about bookshop news and information.

Thanks for shopping at Litelock.com.au!

Privacy and Security

Litelock.com.au will never share any of your personal information (your address, email, phone number, etc) with any third party (meaning any person or organisation not connected to the bookshop). Your information will only be used for the purpose of processing your orders and contacting you about your orders.

Other than as part of an order process, we make no effort to identify public users of our site. No identifying data is disclosed to any third party for any purpose. Data that we collect is used only for service administration.

Cookies are only used to hold information relating to current navigation within the site (known as ‘session cookies’) or to provide extra help to first time visitors and optionally to store your password.

As is typical, we log http requests to our server. This means that we know the originating IP (e.g. 18.29.0.1) address of a user agent requesting a URL. We also know the Referer and User-Agent information accompanied with an HTTP request. We do not log the specific identity of visitors, unless performing a specific online transaction or an explicit login has taken place, in which case full details are retained. We occasionally analyze the log files to determine which files are most requested and the previous site or user agent which prompted the request. Our logging is passive; we do not use technologies such as cookies to maintain any permanent information on users.

Logged information is kept indefinitely as administrative and research material; it is not disclosed outside of this site. Aggregate (completely non-identifying) statistics generated from these logs may be reported as part of research results.

Bank and Credit Card Details

Litelock.com.au has chosen to accept payment only via Paypal. That ensures the privacy of your banking and / or credit card details. Litelock.com.au has no access to such details and such information is never stored in our system. That ensures that maximum security is provided and there is no risk to a customer even in the unfortunate event of our site be compromised. Nevertheless we do have systems in place that ensure the security of any and all information provided to us as part of the ordering process irrespectively of the type of information stored.